Payment Policy
At Elvique, we aim to make your shopping journey effortless and enjoyable, which is why our checkout process is designed to be secure, simple, and convenient—letting you focus on finding the perfect home decor pieces.
We accept a range of reliable payment options including:
- Visa
- Mastercard
- Maestro
- American Express
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed in AUD, and your total will be charged at the moment you place your order. Occasionally, your bank may place a temporary pre-authorization hold before completing the transaction—this is standard practice and nothing to worry about.
Your safety is our priority. Every payment is encrypted using advanced SSL technology, and we only partner with trusted payment providers. Your card information is never stored on our servers, so every transaction is handled securely between you and your bank.
If you experience any issues during checkout, please make sure your information matches your bank’s records. If problems persist, reach out to us at info@elvique.com and our friendly team will assist you promptly.
To maintain a secure shopping environment for all customers, we monitor for unusual activity and may contact you to verify details before your order is shipped.
With Elvique, you can enjoy a seamless and safe shopping experience—from your first click to your completed payment.